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FREQUENTLY ASKED QUESTIONS
Frequently asked questions
How do I know the size I need?
You can refer to our Size Guide or take the guess work out of measuring and purchase our Sizing Sample Pack to ensure the perfect fit.
What nail glue do you recommend?
We recommend a professional nail glue such as IBD 5 Second Nail Glue or KDS Nail Glue.
How long do the nails stay on?
Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for a few days or even a few hours if you're wearing them for a special occasion. With nail glue, for about 1 to 3 weeks. We include detailed instructions with every order.
I'm worried that my nails are going to pop off. Any tips on how I can avoid this?
Are the nails reusable?
Yes. The use of nail tabs will make the nails reusable.
For those that prefer nail glue, I would suggest purchasing an inexpensive electric nail file. It'll gently buff away any built up glue on the back of the nails and give you many more wears.
Can you replace a lost nail?
Yes. Click here to order your replacement nail.
What if the nails I purchased don't fit?
Are the nails strong?
Yes, our nails are made with at least 6 coats of gel polish. Many of them also have a layer of hard gel which makes the nails hard yet flexible enough to fit comfortably on the nail. If you'd like even more strength we can always add a thin layer of acrylic for an additional charge (this replaces the hard gel). See our Add on menu to add this to your nail sets.
Do you offer custom designs?
Can I make changes to a design?
Yes, all sets are made to order and may be customized to your liking. If you prefer a different color, matte or glossy finish, shorter length or small design changes simply make a note in the special requests. For bigger changes that include adding on more or changing crystals please contact us first to approve changes or invoice your for a custom order.
How many nails come in each set?
All sets come with 10 nails in the size you select.
What comes with my nails?
All nail orders come with a mini nail file, cuticle pusher, buffer, alcohol prep pad and application and removal instructions.